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GEMS Notification is a hosted communication and notification system that can be used by school districts
and individual schools for emergency notification or for communication of everyday activities to
parents, guardians, teachers and administrative staff.
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| Graduate to Better Communication |
GEMS enables timely, consistent, cost-effective outbound voice communications leading to a safer, more
effective learning environment for students and greater peace of mind for parents, faculty & staff.
Improve the dependability & consistency of messages:
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- messages can be sent to multiple contact numbers & parents to increase the likelihood that the message gets through,
- since the message is recorded, the same information is provided to each and every recipient.
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Save staff time & cost:
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- large volumes of messages can be sent in a fraction of the time required to do it manually through phone trees or paper based notices,
- messages and contact lists can be prepared in advance allowing a speedy response when needed.
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Improve safety & parental involvement:
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- timely information means that parents, emergency personnel or staff can respond appropriately based on
the nature of the communication.
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| Peace of Mind for Everyone |
- Confidential storage of data on hosted, secure servers in a secure facility with access restricted only to
authorized personnel
- Timely, accurate information provides families with the comfort of knowing that their children are being cared
for in the case of an emergency as well as in their daily routine
- The GEMS InfoLine information hotline can be used to provide ongoing updates to families without creating a
bottleneck at the school’s switchboard
- The message receiver can automatically connect to a live operator either at the school or another site, by
simply pressing a number on their touch-tone keypad
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| Unlimited Uses & Unparalleled Flexibility |
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GEMS Notification is ideal for both emergency notifications and information announcements.
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| Crisis & Emergency Notification |
- School cancellation
- Weather alerts
- Utility failures
- Evacuation
- Bus delays
- Early dismissal
- On-campus violence (lock down)
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| General information |
- Report card notices
- Sports & Event notices
- Reminders of due dates (Photo orders)
- Rumor abatement
- PTA Meeting notices
- Association and Club notices
- Notice of student absence
- Homecoming or Class reunions
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Hosted Model Benefits
As a hosted application, GEMS Notification provides the following benefits over premise-based systems:
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No Capital Expenditure
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- GEMS Notification is a hosted, fully redundant, pay-for-use
service requiring no capital expenditures & no recurring
maintenance costs.
- No monthly telephone costs for idle phone lines
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| Evergreen Solution |
- The hosting platform is upgraded on a continual basis to ensure that the latest and richest functionality is
available.
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| No Contact Center Hardware or Software |
- Schools do not need to purchase auto-dial technology,
install extra phone lines or maintain systems.
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Features
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- Activate callouts from the secure, webbased admin interface
- Broadcast to any group or sub-group
based on your database
- Text-To-Speech message creation
- Advance scheduling for routine events
- Stop / re-start & throttle controls to adjust
for staffing constraints
- Message recipients can connect to the
school or answering service using their
touch-tone keypad
- View the progress of the notification event
in near real time from any PC via the web
- Leave a different message based on
whether there is a connection or voicemail
- Ring-No-Answer & busy recognition, fax
machine detection
- Database scrubbing throughout campaign
identifies invalid numbers
- Message replay for recipients
- Multiple concurrent callout capability
- All data stored on secured servers
- Near real-time reporting provides results
for audit purposes and to identify those
numbers that the application has not been
able to connect to
- Customizable caller ID shows message
recipients a recognizable number
- Optional 24 hour automated inbound
information line
- Report data can be exported to Excel,
PDF, TIFF, CSV, Web archive & XML
- Multiple contact numbers for each student
i.e. mother, father, guardian
- Fund the cost of general information
broadcasts with sponsorships
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| Contact us today for more information! |